Welcome to Cape Ann Auction! We're glad you're interested in buying or selling with us. Here are some common questions to help you navigate our services.

 

 Participating in Our Auctions

 

Q: How do I find out about upcoming auctions?
Our website features a list of all upcoming auctions, complete with dates, times, and other relevant information. You can also sign up for our email newsletter to receive notifications directly.

 

Q: How do I register to bid in your online auctions?
Our online auctions are hosted on third-party bidding platforms, which require you to create an account and register in advance of the auction. 

 

Q: How does online bidding work?
Once registered, you can place bids in two ways:

1. Absentee/Pre-Bidding: Place your maximum bid on items before the live auction starts.

 2. Bid online/live  against other bidders during the last day of the auction.

 

Q: Can I preview items in person before bidding online?
Yes, we encourage previewing items by appointment at our gallery before each auction. Once the auction is posted in preview mode, you may text us with a request to make an appointment for the specific items you wish to inspect. Send inspection requests to info@capeannauction.com

 

Q: What is a Buyer's Premium?
A buyer's premium is a percentage added to the winning bid amount.

 

Q: How do I pay for items I've won?
After the auction, your credit card on file will be charged for your invoice, and shipping if you've chose that option.  

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Q: How do I get my items after winning?
You can pick up your items in person at our gallery on the scheduled pickup day, make an alternative appointment, or arrange for shipping.

 

Selling & Consigning Items

 

Q: How can I sell my items?
Contact us via text/phone at 978-395-7077 or email to info@capeannauction.com with photographs and descriptions of your items and your situation.

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Q: What types of items do you buy/consign?
We specialize in various categories and are always interested in quality items and collections.

Click here to see what we can help you with.

 

Q: Do you offer free evaluations?
We offer complimentary, preliminary evaluations. Formal written appraisals have associated fees.

 

Q: What are your commission rates for selling?
Our commission rates vary depending on the value of the items and the details of the situation.

 

Q: When do I get paid?
If we purchase outright, we pay you immediately. If we sell for your on consignment, checks are issued approximately 14 days after the auction.

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Appraisal Services

 

Q: Do you offer formal appraisal services?
Yes, we offer professional appraisal services with a certified appraiser.

 

Q: What types of appraisals do you provide?
We provide written personal proptery appraisals for various purposes.

 

Q: How do I arrange for an appraisal?
Contact our office via phone or email to discuss your needs. Or click here.

 

Q: What is the cost of a formal appraisal?
Appraisal services are charged based on an hourly rate or a predetermined fee. Although we don't quote fees here, we guaranteed our certified appraisal work has the most competitive prices in New England.

General Information & Contact

 

Q: How can I contact Cape Ann Auction?
Contact us via phone, email, website.

 

Q: What are your business hours?

We offer personal consultations by appointment only.

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Q: Do you handle entire estates?
Yes, this is one of our strong points, we can handle the appraisal and liquidation of entire estates, business liquidations and huge collections with amazing efficiency. Click here to see what we're capable of.

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Q. Do you handle clean-outs?

Yes, but only when we purchase the entire contents of a location. 

 

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